Why Cobweb - Top Ten

The Leading Provider for UAE and the Middle East

Cobweb is Europe’s leading provider of Hosted Microsoft solutions as recognised by Microsoft, with more customers and more mailboxes than any other Microsoft Exchange hosting business in Europe. Cobweb are a Microsoft Gold certified partner.

24/7 UK based Telephone and Online Application Support

Comprehensive support (24/7 x 365) from a real person is available when you need it most, combined with our unique Control Panel portal that gives you complete control of every aspect of your service

Reliability

We are pleased to report that during 2008 we achieved a 99.94% uptime across our Hosted Exchange Platform. With a money-back guaranteed Service Level we put our money where our mouth is, because our business is delivering your email reliably all day, every day

Security

Perimeter and server level protection ensures you stay free from viruses and spam and all access to your email is fully encrypted. Rapid deployment of new security patches and updates from software vendors enhance system integrity further still.

Capital Costs

We invest on your behalf. Our data centre is crammed full of the latest hardware so you no longer need to worry about buying your own email infrastructure and the associated depreciation. The cost of all the security, server, network and storage infrastructures are included in your monthly service fee.

World Class Data Centre Infrastructure

The Cobweb Hosted Solutions platform is located in two of London’s only ISO27001-accredited data centres and provides 24/7 physical security, fully redundant uninterruptible power supplies with on-site generators, and multiple diverse internet connections of up to 1Gbps.

Scalability

Our support teams are used to dealing with large and small businesses alike, and our range of Hosted Microsoft Solutions (Exchange, CRM and SharePoint)allow businesses to grow without impediment, by making it easy to add users and match service functionality to the needs of your business.

Anytime, Anywhere Access

Working closely with Microsoft to ensure complete security and peace of mind, all of Cobweb’s Hosted Microsoft Solutions allow for secure access to your applications from any device with an internet connection. Whether your users have a Laptop, Windows Mobile PDA, BlackBerry or Mobile Phone you will significantly increase user productivity with mobile access to emails, CRM and SharePoint.

Peace of Mind

Even if your PC crashes or is lost or stolen your emails and data will not be lost. All data is backed up daily for disaster recovery purposes.

Pro-active Service Management

Whether it's during business hours or in the middle of the night, Cobweb pro-actively manages the Hosted Exchange service, taking responsibility for issues such as hardware failures, virus protection updates and all required maintenance.